FAQ
1) Do you sell Myminipets internationally?
Yes, we do! We happily ship MyMiniPets worldwide.
2) What photographs should I send?
Usually, we only need three high-quality photos: one from the front of the pet, one from the side, and one from the back. If you only have a front image, that works as well.
3) If the photo can not upload, what should I do?
In this case, you can send the photos to info@myminipets.com directly.
4) What are your sculptures made from?
Our MyMiniPets are crafted from modeling clay and resin that hardens in the oven. They are non-toxic and safe to place directly on top of your cake.
5)How long can I receive the proofs after I place the order?
Standard order needs 4-7 working days
Rush order needs 1-3 working days
We will send the proof to your email when it finished,please check your email box and give us the feedback on time, so that your custom bobblehead can be completed before the appointed date.
6)Can I use my cake topper as a keepsake after the event?
Yes of course! This is one of the great benefits of the toppers being made from clay rather than sugar paste, as in theory, they should last forever, so long as they aren’t dropped.
7) How should I store my topper after the event?
We want you to keep your topper out on display as a memory for the day, but we do advise keeping them out of direct sunlight, as with anything, they would be likely to fade over time. Don’t forget, they are fragile so try and keep them somewhere they won’t fall or be dropped.
8)How to change the order address?
Pleae send email to info@myminipets.com.