Payment Service
Shopping on Myminipets.com is safe, fast and convenient. To make life easier, we accept a number of secure payment methods designed to be completely safe and friendly. When you shop at Myminipets, your privacy and online security are always guaranteed.
PayPal: the most convenient payment method in the world
The Myminipets primarily uses PayPal to process secure payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfer (debit card).
Secure Credit Card payment
We accept all major credit and debit cards for payment.
For any payment queries, our support term is always happy to help you and to work together to resolve any issues.
Below please find some of the most common questions related to PayPal and Credit Cards payments. If you require any further information, please refer to the PayPal help center or our customer service.
1）Is my payment sececure?
Our website uses SSL encryption to ensure that all data passed between the web server and the browser remains private and complete. Please be assured that your payment is always safe.
2）If I forgot to add something, can you charge my card?
If you wish to add extra items like a pet or personalization during your order, we are unable to charge your card. In this case, you would need to make a payment directly to our PayPal account:https://www.PayPal.Me/unicreation1 .
However, if you do not have a PayPal account but still need to make an additional payment after placing your order, we can create a payment link on our website for you. Alternatively, we may request payment from you and send a link to your email address.
3）Why did my payment fail?
Network Reason
This is one of the most common reasons, because the payment cannot be successfully made due to poor network signal. You can choose to change the network or restart the browser and pay again.
Paypal-There is a problem with your credit or debit card (for example, the card is not confirmed, insufficient funds, expired card, invalid card, disabled card, etc.)
Please contact PayPal support for more information.
Credit Card-Your credit card does not have permission to conduct online, cross-border or overseas transactions, you can call the bank to check the restrictions on your credit card account.
Your billing address is different from the information on file with your credit card, which may cause your payment to fail. Please make sure that your billing address and the information on file with your credit card are exactly the same. You can also contact your bank for more help.
To avoid having your credit card blocked by PAYPAL/bank, please refrain from attempting to make multiple payments using the same card through the same browser or device on our website. If your initial payment attempt fails despite having accurate card information, we recommend switching to a different browser or device or using a different credit card for your second attempt.
We hope the above information can be helpful to you. If you have any problems with your pet order, please contact our online customer service or send an email to info@myminipets.com, and we will try our best to help you solve the problem.
